Legal Information and Contact
This site is published by Serrufort Inc. 707 Patterson Street - G3M 0B8, QC, Donnacona
Contact: Delcourt Théo -info@serrufort.com - Phone: +1 581 419-2419
Data Processing Responsibility
Serrufort Inc. acts as the data controller for personal information. It may appoint any third party (natural or legal person) to manage this data on its behalf, provided that this subcontractor presents rigorous guarantees regarding technical and organizational security.
Ownership of Personal Information
The collected data remains the property of the individuals concerned. The categories include:
- Representatives of suppliers, clients, and partners
- External service providers
- Users of our digital platforms
- Anyone who comes into contact with our organization, regardless of the means used
- Job applicants
Serrufort Inc. never appropriates data: each individual retains their rights, including access, rectification, and deletion.
Collection methods
The personal data we collect is that which you voluntarily and knowingly provide to us.
Data is collected:
- When visiting the site or submitting forms
- Through information requests
- When you place an order
- Through interactions on third-party platforms or on our social media
- When subscribing to our newsletters and content
We may also collect information that is provided to us, such as data from third-party companies (subcontractors, etc.).
Purposes of processing
We process data for the purpose of:
- Creating a user profile for access to services
- Providing you with the information you requested as well as the products and services you ordered
- Optimizing the user experience and the operation of our platforms
- Conducting statistical analyses
Connection cookies
The Serrufort Inc. site uses cookies to distinguish each visitor. These cookies allow, among other things, to:
- Remember your preferences
- Understanding your browsing habits
- Optimizing the site's ergonomics
- Producing statistics (with prior consent)
Some cookies are essential, others are optional. Please see our page Cookie Policyfor more details.
Data collected
When you fill out an online form, contact us by email or use any other communication channel, you may be required to provide us with:
- Your full name
- Your physical address
- Your email
- Your phone number
Each time a user visits the website, we automatically collect the following information:
- IP address, browser, time zone
- Operating system, platforms
- Browsing behaviors, technical errors
Mandatory or optional field
Fields marked with an asterisk (*) are necessary for the execution of a service. Others are optional and do not affect the service if left empty.
Recruitment
As part of a submitted application, we collect:
- Degrees, experiences, references
- Evaluations from interviews
- Professional preferences or passions
All data is processed in compliance with applicable legislation.
Data retention period
Information is retained for a duration appropriate to the identified purposes, according to:
- The nature of the service offered
- Legal and regulatory requirements
- Contractual or operational obligations
- Security or traceability imperatives
Once no longer needed, data is deleted or anonymized, except for extended retention obligations (e.g., tax obligations, proof of a transaction or consent).
Communication of personal data for internal purposes
Data may be shared with authorized individuals (e.g., employees or partners) for administrative, commercial, or legal purposes. All parties involved are committed to strictly maintaining the confidentiality and security of the information.
In the event of a merger, acquisition, or sale, data may be transferred to the relevant parties.
Social media
Sharing or tracking features from social networks may collect certain data (IP, cookies, etc.). These interactions are not covered by this policy but are subject to the rules of the relevant providers.
Links and limitation of liability
Links to third-party sites are beyond the control of Serrufort Inc. We disclaim any responsibility for the content or practices of these sites.
We are not responsible for damages related to cyberattacks, outages, or data loss.
Modification of user profile
Each user can modify or delete their information through the site interface ("Edit data").
It is also possible to exercise these rights by contacting Serrufort Inc. by email:info@serrufort.comor by mail: 707 Patterson Street - G3M 0B8, QC, Donnacona.
Charter Amendment
Serrufort Inc. reserves the right to adapt this policy to reflect the evolution of its practices or applicable laws. Users are encouraged to regularly check this section.